Cumberland Medical Associates
Referrals
Full Time • Fayetteville
Benefits:
- Employee discounts
- 401(k)
- 401(k) matching
- Paid time off
About the Role:
Join Cumberland Medical Associates as a Referrals specialist in Fayetteville, NC, where you will play a crucial role in connecting patients with the right healthcare services. Be a part of a dedicated team that is passionate about improving patient care and enhancing the healthcare experience.
Responsibilities:
- Manage and coordinate patient referrals to appropriate specialists and services.
- Communicate effectively with patients, healthcare providers, and insurance companies.
- Ensure timely processing of referral requests and follow-up communications.
- Maintain accurate records of referrals and patient interactions.
- Assist in resolving any issues related to referrals and patient care.
- Stay updated on referral protocols and insurance requirements.
- Provide exceptional customer service to enhance patient satisfaction.
Requirements:
- Previous experience in a healthcare or administrative role preferred.
- Strong communication and interpersonal skills.
- Proficiency in electronic health records (EHR) systems.
- Detail-oriented with excellent organizational abilities.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Knowledge of insurance processes and referral procedures is a plus.
- Compassionate demeanor with a patient-focused attitude.
About Us:
Cumberland Medical Associates has been serving the Fayetteville community for over a decade, providing top-notch healthcare services. Our commitment to patient care and employee satisfaction has made us a trusted choice for both patients and healthcare professionals alike.
Compensation: $13.00 - $15.00 per hour
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